SHIPPING & DELIVERY

Thank you for shopping at ergovoyagecoltd.com. We are committed to providing fast and reliable delivery across Europe with a simple and transparent shipping experience.

1. Shipping Coverage

We currently offer shipping to most countries within Europe.

If you are unsure whether we ship to your location, please contact us before placing your order.

2. Shipping Fees

We offer free shipping on all orders within Europe.

There are no additional shipping charges at checkout.

3. Processing Time

  • Orders are processed within 1–2 business days

  • Orders are not processed on weekends or public holidays

Once your order has been processed, it will be prepared for shipment.

4. Delivery Time

Estimated delivery time:

  • 5–10 business days within Europe

Delivery times may vary depending on your location, logistics conditions, and peak seasons.

5. Order Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking information

  • You can track your shipment using the provided tracking link

6. Delays

While we strive to deliver your order on time, delays may occasionally occur due to:

  • High demand or peak seasons

  • Customs processing

  • Courier issues beyond our control

If your order is significantly delayed, please contact us and we will assist you.

7. Incorrect Address

Please ensure your shipping address is accurate at checkout.

  • We are not responsible for delays or losses caused by incorrect or incomplete addresses

  • If you notice an error, contact us immediately before your order is shipped

8. Lost or Stolen Packages

If your package is lost or marked as delivered but not received:

  • Please contact us as soon as possible

  • We will work with the carrier to investigate the issue

  • Depending on the situation, we may offer a replacement or refund

9. Contact Us

For any shipping or delivery inquiries, please contact:

Email: ergovoyage-eu@outlook.com
Website: ergovoyagecoltd.com

We aim to provide a smooth and reliable delivery experience for every order at ergovoyagecoltd.com.