PRIVACY POLICY

Welcome to ergovoyagecoltd.com (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, which sells gaming chairs across Europe.

1. Information We Collect

When you visit or interact with our site, we may collect the following types of information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

Device Information

  • IP address

  • Browser type and version

  • Time zone

  • Cookies and usage data (pages visited, time spent, etc.)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and user experience

  • Prevent fraud and ensure security

  • Comply with legal obligations

If you opt in, we may also send you promotional emails. You can unsubscribe at any time.

3. Sharing Your Information

We only share your information when necessary, including with:

  • Payment processors (e.g. Stripe, PayPal)

  • Shipping and logistics partners

  • Website hosting and analytics providers

All third parties are required to handle your data securely and in compliance with applicable laws.

4. Cookies

We use cookies and similar technologies to:

  • Remember your preferences

  • Enable essential site functionality

  • Analyze site traffic and performance

You can control or disable cookies through your browser settings.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your order

  • Meet legal and tax obligations

  • Resolve disputes

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise your rights, please contact us using the details below.

7. Data Security

We take reasonable measures to protect your personal information, including:

  • Secure SSL encryption

  • Trusted payment gateways

  • Restricted internal access

However, no method of transmission over the Internet is 100% secure.

8. Third-Party Services

Our website may include links or integrations with third-party services. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or requests regarding your personal data, please contact us:

Email: ergovoyage-eu@outlook.com
Website: ergovoyagecoltd.com

By using our website, you agree to this Privacy Policy.