ORDER & PAYMENT

Thank you for shopping at ergovoyagecoltd.com. This policy outlines how orders are processed and how payments are handled on our website.

1. Order Process

When you place an order on ergovoyagecoltd.com:

  • You will receive an order confirmation email shortly after checkout

  • Orders are processed within 1–2 business days

  • Once your order is shipped, you will receive a shipping confirmation with tracking information

Please ensure that all billing and shipping details are correct before completing your purchase, as we may not be able to modify orders after they are processed.

2. Payment Method

We currently accept payments exclusively via PayPal.

With PayPal, you can:

  • Pay using your PayPal balance

  • Use major credit or debit cards through PayPal (no PayPal account required in most cases)

All transactions are securely processed through PayPal to ensure your payment information is protected.

3. Payment Security

Your payment security is important to us:

  • We do not store or have access to your full payment details

  • All transactions are encrypted and processed via secure payment gateways

  • PayPal provides buyer protection for eligible purchases

4. Currency

All prices displayed on pzdo.eu are in EUR (€) unless otherwise stated.

If you are paying from a different currency, PayPal will automatically convert the amount based on their exchange rate and may charge a currency conversion fee.

5. Order Verification

In some cases, we may need to verify your order for security reasons. This may include:

  • Requesting additional information

  • Confirming payment details

If verification is required, order processing may be delayed until confirmation is completed.

6. Failed or Declined Payments

If your payment is declined or fails:

  • Please check your PayPal account or card details

  • Contact PayPal or your bank for further assistance

  • You may try placing the order again

Orders will not be processed until payment is successfully completed.

7. Contact Us

If you have any questions regarding your order or payment, please contact us:

Email: ergovoyage-eu@outlook.com
Website: ergovoyagecoltd.com

We strive to provide a smooth and secure checkout experience at ergovoyagecoltd.com.